GVN Charitable Trust - Legal Terms of ServiceContents1. Terms of UsePlease read this website legal information carefully before using this site. By using this site, you signify you have read and accepted these terms of use. If you do not agree to these terms of use, do not use the site. The materials in this site are provided "as is" and without warranties of any kind either expressed or implied. To the fullest extent permissible and subject and pursuant to applicable law, GVN disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. GVN does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials in this site or the results of their use. International travel is inherently risky. By becoming a volunteer, you acknowledge and accept these risks and those associated with living and working in developing countries. As a volunteer you must appreciate and understand that some of these activities may be outside of your personal insurance cover. GVN is not liable (to the maximum extent of the law) for any loss or harm you may suffer, including but not limited to loss caused by:
GVN reserves the right to use feedback from volunteers for website material. The GVN Charitable Trust is not liable for any errors or mistakes made by partner organizations. All disputes are governed by the law of New Zealand. This site is presented solely for the purpose of promoting GVN services. This site is controlled and operated by GVN from its offices in Wellington, New Zealand. GVN makes no representation that materials in the site are appropriate or available for us in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local law are applicable. 2. Refund PolicyA. Membership FeeThe GVN Membership fee, which provides lifetime access to GVN's programs, is non-refundable. B. Application Fee – (updated 14 December 2011)The US$97 application fee, which secures your placement, is fully transferable. This allows the volunteer the flexibility to switch, transfer, or postpone your placement within a five-year period from date of payment. The application fee is non-refundable. GVN reserves the right to revise the application and program fees. All fee revisions will be announced at least seven days in advance via the website. Please note that the program fee may not be the same as when you applied. * Effective 14.12.11 – The $97 application fee is fully refundable to those who take advantage of GVN's pre-pay offer, but are unable to be placed (eg. in a situation where their requested placement is full, and suggested alternative placements are unsatisfactory). C. Program FeeSeventy percent (70%) of the program fee is refundable until two calendar months before the 1st of the month you are due to begin your program. For example a volunteer with 15 July 2012 as their start date would need to submit their refund request form by the last day of April 2012 to be eligible for a refund. Program Fees paid directly to our partner organizations (e.g. Be The Change program) are non-refundable. Where a program is interrupted or cancelled during a placement/rotation, due to circumstances beyond GVN's control, the program fee is non-refundable. All requests for program fee refunds must be faxed, posted, or scanned as an e-mail attachment to the GVN Charitable Trust with your signature at the bottom. Phone calls and e-mails are not acceptable. You will be notified of GVN Charitable Trust receiving your refund request form within two working days. Should you not be emailed in regards to your request, the assumption should be made that the request form was not received. GVN Charitable Trust not responsible for email, fax or mail that is not received. Refunds are only issued on the Tuesday of each week. Once your refund has been processed you will receive confirmation of the refund being issued. Here is the form you need to use to request a program fee refund: http://www.globalvolunteernetwork.org/pfeerefund.pdf. GVN can refund no more than 10% of the total number of program fees received in any given month. For example, out of 80 program fees received the first 8 approved refund requests would be automatically refunded. Subsequent refunds are processed in the following month in order of the date they were requested. Program fees paid through GVN Charitable Trust by means of bank or wire transfer will need to have the transaction costs covered by the payee. We reserve the right to revise the program fee. All program fee revisions will be announced at least seven days in advance via the website. Program fees are due 8 weeks prior to the 1st of the month volunteers are due to start. Failure to make payment by this time may result in loss of placement. D. Trek Fee and Childrens' Fund FeeThe Children's Fund Fee is non-refundable. Seventy percent (70%) of the Trek Fee is refundable until three calendar months before the 1st of the month you are due to begin your trek. For example a trekker with 7 January 2013 as their start date would need to submit their refund request form by the last day of September 2012 to be eligible for a refund. Trek Fees paid directly to our partner organizations are non-refundable. Where a trek is interrupted or cancelled during the trek, due to circumstances beyond GVN's control, the trek fee is non-refundable. Once GVN has transferred trek fees to our trekking partner refunds are not available. All requests for trek fee refunds must be faxed, posted, or scanned as an e-mail attachment to the GVN Charitable Trust with your signature at the bottom. Phone calls and e-mails are not acceptable. You will be notified of GVN Charitable Trust receiving your refund request form within two working days. Should you not be emailed in regards to your request, the assumption should be made that the request form was not received. GVN Charitable Trust is not responsible for email, fax or mail that is not received. Refunds are only issued on the Tuesday of each week. Once your refund has been processed you will receive confirmation of the refund being issued. Here is the form you need to use to request a program fee refund: http://www.globalvolunteernetwork.org/pfeerefund.pdf. GVN can refund no more than 10% of the total number of trek fees received in any given month. Subsequent refunds are processed in the following month in order of the date they were requested. E. InsuranceThe insurance policy is refundable until 1 day before your policy begins. All refunds will be made less the costs incurred in processing the refund such as bank charges. All requests for insurance refunds must be faxed or posted to the GVN Charitable Trust with your signature at the bottom. Phone calls and e-mails are not acceptable. You will be notified of GVN Charitable Trust receiving your application for a refund of the insurance policy within two working days. Should you not be emailed in regards to your request the assumption should be made that the request form was not received. GVN Charitable Trust is not responsible for fax or mail that is not received. Refunds are only issued on Wednesdays of each week and you would receive confirmation of the refund being issued also. GVN can refund no more than 10% of the total number of insurance fees received in any given month. For example, out of 10 insurance fees received the first would be automatically refunded. Subsequent refunds are processed in the following month in order of the date they were requested. All refunds will be made less the costs incurred in processing the refund such as bank charges. Here is the form you need to use to request a refund: http://www.globalvolunteernetwork.org/insurance/refund.pdf. F. GVN Tour of IsraelThe Tour of Israel is US$2,500 per person, based on double occupancy. Where a single room is required a supplement of $489 will apply. For those travelling on their own, if requested GVN will endeavour to place you with another participant of the same sex. Where this is not possible the single room supplement will apply at your cost. A non-refundable deposit of $500 is payable to secure your placement. The balance ($2,000) may be paid in installments, with full payment due on or before 14 February 2012. Please contact us for installment options. Cancellations must be made in writing to GVN (email, fax, or letter) and received by 14 February 2012. Refunds will be issued for payments made, excluding the non-refundable deposit and any transaction fees. There are no refunds on cancellation made from 15 February 2012. G. Statute of LimitationsGVN has a one year statute of limitation on all valid requests for refunds. The one year period begins on the date of original payment and applies to all payments (eg application, program, trek, tour fees; insurance payments, etc). 3. Promotions$350 VoucherVolunteers who pay Full Cover program fees will receive a US$350 voucher after the completion of their volunteer placement. The voucher may be used towards an application fee or program fee for the volunteer of their choice. The voucher is valid for the life of the original volunteer's application fee type, ie 5 years if a standard application fee was paid, or lifetime if a lifetime application fee was paid. In order to redeem the voucher, the original recipient will need to inform GVN of the VID number on their voucher as well as the name of the person redeeming the voucher. The $350 voucher cannot be used in conjunction with any other promotion and/or discount (eg group fee, 'Bring a Friend', etc). Bring a FriendEffective 11 November 2010, GVN is offering a one-off $200 discount towards your program fee if you encourage a friend to volunteer with you at the same program. To qualify for the 'Bring a Friend' discount, your friend must not have applied to a GVN program previously/at the time of your application. The 'Bring a Friend' discount is for one friend only, and neither you nor your friend can use the voucher in conjunction with any other promotion/discount (eg $350 voucher, group fee etc). The discount will be applied to your program fee once you and your friend have confirmed your placement (ie paid your Application Fee). If you prefer, you can credit the $200 discount to your friend's program fee, or evenly split the fee between you. Monthly Prize Draw – Win a US$1997 program fee for a four week volunteer placement of your choiceEffective 1 July 2011: Everyone paying their application fee from 1 July to 31 December 2011 was entered into 12 monthly prize draws to receive a free US$1997 four week program fee to a volunteer placement of your choice. All qualifying applicants will have their name entered in the monthly draw for a period of a year – totaling 12 draws. The prize draw will take place on the first working day of each month, ie the first draw will take place on Monday 1 August 2011. The total prize value is US$1997 – the cost of a four-week program fee in a volunteer program. Where the prize winner has applied for a GVN Trek or Be The Change program the total value of the prize remains at $1997. The winner in this instance will be required to pay any additional amount remaining on the fee over and above the prize value of $1997. Where the prize winner chooses to volunteer for less than four weeks, they are not entitled to a cash refund for any unused value of the prize. The prize is not exchangeable for cash. The prize winner is ineligible for all future prize draws. The prize value is for a program fee only and does not include flights, visa, vaccinations etc. The prize winner has a five-year period from the date of their application fee payment to utilize the prize (which remains valued at US$1997 for the five-year duration). The prize winner will be notified by email/phone, and announced in the GVN monthly newsletter. No correspondence will be entered into. 4. CommunicationEmails from GVN staff contain information intended solely for the addressee, which is confidential or private in nature. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message or any file attached to this message. Any such unauthorised use, is prohibited and may be unlawful. If you have received an email from GVN in error, please notify the sender immediately by e-mail and thereafter delete the original message from your machine. Furthermore, the information contained in the email, and any attachments thereto, is for information purposes only and may contain the personal views and opinions of the author, which are not necessarily the views and opinions of GVN Charitable Trust, or any of its associated entities ("GVN Foundation "). GVN Charitable Trust therefore does not accept liability for any claims, loss or damages of whatsoever nature, arising as a result of the reliance on such information by anyone. Whilst all reasonable steps are taken to ensure the accuracy and integrity of information transmitted electronically and to preserve the confidentiality thereof, GVN Charitable Trust accepts no liability or responsibility whatsoever if information or data is, for whatsoever reason, incorrect, corrupted or does not reach its intended destination. Voice Broadcasts, Text Messaging, Phone CallsIn applying to volunteer you agree to our terms of service which include receiving automated voice broadcasts, text messages, and phone calls from GVN. Required DocumentationGVN requires certain information from volunteers throughout the process leading up to program arrival. This may include details about the volunteer's skills and experience, a police clearance, legal waiver, etc. If this information is not submitted or reveals a volunteer's lack of suitability for the program, GVN reserves the right to halt the placement process until satisfactory changes are made. If the necessary changes cannot be made, this may result in loss of placement. 5. Privacy PolicySSL CertificateGVN operates a secure 256-bit SSL encryption, thereby ensuring any personal or payment details entered on our secure online forms are protected against unauthorized interception of data. Online PaymentsAll online payments are processed through a secure third party site who do not provide GVN with sensitive information such as credit card details. Newsletter(s)If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you do not wish to receive the newsletter, we provide a link on each newsletter that allows you to unsubscribe. Application FormInformation provided in the online application forms and extra details forms is collected solely for internal use within GVN and its partner organizations. Your e-mail and details such as home country will be passed onto volunteers who are in the same group as you, allowing you to make contact before you meet. If you would prefer that this did not happen, please let us know. Statistical InformationWe gather certain statistical information about visitors to our website, including IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. This data is collected solely for internal use within GVN 6. GVN RSS Feed: Standard Licence Terms for Using Feeds on Your SiteBy downloading a GVN RSS Feed from the GVN Charitable Trust ("GVN") website you agree to be bound by the terms set out below (the "Standard Licence Terms"). These Standard Licence Terms may be updated by GVN from time to time. Please review these Standard Licence Terms each time you download a GVN Feed. Your download and/or use of a GVN Feed indicates your agreement to these Standard Licence Terms. ------------ Subject to the terms of this Agreement, GVN grants you a non-transferable, non-sublicensable, royalty free non-exclusive licence to display on your website GVN content that you specifically select to receive via the GVN Feed. All title, ownership rights and intellectual property rights in and to the GVN Feed shall remain the property of the GVN. You acknowledge that the GVN has absolute editorial control over all GVN Content and you accept that the GVN is editorially independent and that the editorial integrity of the GVN Content is the sole responsibility of GVN. Excluded WebsitesYou may not use the Feed or display any GVN Content on any Site that is a web site that is excluded by GVN. Web sites excluded by GVN are any sites that contain material which is libellous, defamatory, pornographic, misleading, or obscene, any site which brings GVN into disrepute, or any site which promotes discrimination, violence, or illegal activity. AccreditationYou must ensure that all GVN content on your site has an accreditation to the GVN website. Where possible you must create a functional link back to the GVN News story(ies) summarised by the GVN Content; if this is not possible, you must display on-screen the URL from which the GVN content can be obtained. You may not directly or indirectly change, edit, add to or produce summaries of the GVN Content or any content on the GVN website nor place any full-story GVN content in an HTML frame-set. Accreditation GuidelinesAny GVN RSS feed or GVN content on your site must incorporate an attribution (credit) to the GVN in one of the following forms:
If you are displaying a GVN RSS feed in a context where a functional link back to the article on the GVN's website is not possible then you must use the following attribution (credit)
You may not use any GVN logo or other GVN trademark without explicit permission from GVN. Warranties and LiabilityThe GVN Feed is made available by the GVN on an "as is" and "as available" basis and the GVN gives no warranty of any kind in relation to the GVN Feed, the GVN Content, or any content on the GVN website. The GVN disclaims all implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, and accuracy regarding the GVN Content, the GVN Feed and the GVN website and any content thereon. GVN excludes all liability for any loss or damage arising in relation to the GVN feed, GVN content, any virus or other contamination, or any unavailability of GVN content. |